How does the 3-Day Pro Plan Trial work?
Every newly registered user via Email, Google, GitHub, or LinkedIn automatically receives 72 hours of uninterrupted VIP Pro access with zero upfront payment required. You get all high-speed AI models and unrestricted tool access instantly.
What happens when my 3-Day Trial expires?
Our automated billing engine seamlessly transitions your account to the Free Plan. You will never be locked out or charged unexpectedly. You can continue using all free features or upgrade anytime from your dashboard.
How do I reset my Device Binding if I change PCs?
Your license securely allows 1 primary PC and 1 Mobile device. If you reinstalled Windows or changed devices, submit a ticket under "Hardware & License Reset" or reach out on Telegram for an instant 1-click device clearing.
Why am I seeing a provider timeout or rate limit?
Our Quantara Smart Gateway automatically retries and routes around congested AI providers. If an upstream provider (such as Nvidia or Groq) experiences temporary latency, simply switch to DeepSeek V3, Kimi, or Gemini Flash in the model drawer.
How quickly does the engineering support team reply?
Critical blockers and billing issues are addressed within 15 to 45 minutes during operational hours. General feature inquiries are answered within 2 hours with full email dispatch.
Can I suggest new AI models or developer tools?
Yes! We welcome community input. Select "Feature Idea" in the ticket category above to request newly released open-weight or proprietary models. We deploy updates weekly.